General Motors is recalling 26,847 vehicles because of a software problem that might cause the power steering to suddenly stop working.
According to Consumer Reports, if this happens when the vehicle is moving, drivers will still be able to steer the vehicle but may need to use more effort to turn the steering wheel, particularly at lower speeds.
This fault can make the steering heavier than expected without warning, putting road users at risk.
Details of the Recall
This vehicle defect recall covers several vehicle models, including the Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and GMC Yukon XL SUVs from the 2021 model year. In these vehicles, the power steering system might fail as soon as the vehicle is started, or while in motion. If the system fails, drivers may hear a warning chime sound and see a malfunction indicator light on the instrument panel behind the steering wheel.
According to documents submitted by GM to the National Highway Traffic Safety Administration (NHTSA), power steering may work again after the vehicle is turned off and back on again. Since the problem is caused by faulty software, vehicle owners can either visit a dealership to get new software uploaded to their vehicles or accept an over-the-air software update that will fix the issue from anywhere there is a cellular signal.
If you opt to update the software yourself, the entire process could take over an hour according to GM. It is also important to note that the vehicle can’t be driven during that time and features such as door locks and windows may not be operational. If you are not certain that your vehicle is included in this recall, visit NHTSA’s website and enter your 17-digit vehicle identification number of VIN to find out.
Dangers of Steering Defects
Each year, tens of thousands of vehicles are recalled for potential issues with steering or power steering. When a motorist is not able to steer the vehicle as desired or there is a problem with a power steering that makes it difficult to turn the wheel, the consequences could be devastating. Loss of steering ability can result in injuries not just to vehicle occupants, but also to pedestrians and others on the roadway.
If you or a loved one has been injured as a result of these or other auto defects, it is important that you understand your rights. If you have been involved in a crash where an auto defect or mechanical malfunction is suspected, it is crucial that the vehicle is preserved intact so an expert can examine it thoroughly for evidence of defects, malfunctions, and design flaws. An experienced auto defect lawyer will be able to advise victims and families about their legal rights and options.