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Client Testimonials

Since 1978 John Bisnar has striven for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

$11 Million Dollar Facility Negligence Verdict

"I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me."
- Cindy Cunningham, former client

 

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didn't expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“Like Danielle, I have been waiting a long time to review Bisnar Chase too. My review is a little different, however. I have only experienced a friendly staff (especially the receptionist Loraine) that treats everyone of their clients like they are movie stars. If I had a friend that was in an accident these guys would be the first people I would send them to.”

Client Ratings & Reviews

reviewed at on June 5th, 2011

(4/5)

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

Client Ratings & Reviews

reviewed at on January 8th, 2015

(5/5)

“John Bisnar was so professional and caring. When I found myself in this situation and never having a car accident before I didn't know what steps to take. Mr. Bisnar explained every single detail to me and what to expect. His staff was amazing, friendly and seemed to really care about me as a person. I lost all doubt I may have had about dealing with personal injury lawyers and couldn't be happier with the level of service I received. I was constantly updated on my case status and received far more from my settlement than I expected.”

Client Ratings & Reviews

reviewed at on May 30th, 2014

(5/5)

“I went to them from a recommendation from my tax attorney. They have a good rap, and they talk the talk, so far they have walked the walk. I will update after the court case happens. The communication is fantastic, my case isn't worth a lot, but it would appear like they enjoy their work, rather than trying to leech out my money. They don't bill me for every phone call, which is nice!! I would recommend them as well, very professional and efficient.”

Client Ratings & Reviews

reviewed at on December 7th, 2012

(5/5)

“Undoubtedly the best firm I've ever encountered. It's not a huge firm, as I only worked with a few people, but it felt like a real place where work gets done. I never felt like a "little person," as my case wasn't small, but it wasn't huge either. I know lawyers have gotten a bad rap, but these guys bring the word classy back to law. I definitely can recommend these guys.”

Client Ratings & Reviews

reviewed at on December 4th, 2012

(5/5)

“I put up something about these guys before, but its gone now... I had a really good experience with this firm. I didn't have a huge case, but they still called me on a regular basis and wrapped things up pretty quickly after I finished treating. I had a really good experience with this firm.”

Client Ratings & Reviews

reviewed at on June 29th, 2012

(5/5)

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

Client Ratings & Reviews

reviewed at on December 15th, 2011

(5/5)

“Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.”

Client Ratings & Reviews

reviewed at on December 9th, 2011

(5/5)

“Were very helpful, even if you don't hire them. Sent them some questions by email of my case and were very fast on getting back to me with sound advice. Didn't end up needing to get a lawyer, and it was very comendable on their part to be honest with their advice.”

Client Ratings & Reviews

reviewed at on November 18th, 2011

(5/5)

“Everyone at Bisnar | Chase was so nice. They have a great reputation as being hardworkers for their clients. It was a pleasure to deal with everyone.”

Client Ratings & Reviews

reviewed at

(5/5)

“I could not recommend Bisnar & Chase highly enough! Now, I must be forthcoming and tell you that I am writing this review on behalf of my wonderful mother. You see, she's a mom, and therefor [sic] by nature is completely unable to do even the most simple of tasks on the internet. Like writing a a Yelp review. But we all love our moms don't we? Yes. We all love our moms (except Charles Manson), and would do anything to make sure they are protected and well taken care of. Upon referral from my mother's coworker, we contacted Bisnar & Chase. They had done a great job in this previous case and were located extremely close to both UCI and home, which made stopping by their office very convenient for my Mom. My Mom had been in an auto accident, nothing crazy but not a mere fender bender, and suffered what we thought to be some minor whiplash. Months later this was definitely not the case. Her client experience with the associates at Bisnar & Chase was so impressive that she raved to me about every time she heard anything from them. How thorough they were. How they listened better than I did (or something to that effect). How she liked Shannon and Mr. Bisnar and felt that they really had her best interests at heart. I honestly couldn't get her to shut up about them. But as a daughter that last part was all that I needed to hear to know that I we had found the right people and I could sleep easy at night knowing my Mom was in good hands. The Bisnar & Chase team really went above and beyond my family's expectations. And for that I am extremely grateful. If you live in the Newport Beach/Irvine/Costa Mesa/General Orange County area I would highly recommend Bisnar & Chase to both friends, and family.”

Client Ratings & Reviews

reviewed at

(5/5)

“I was in an accident and it was the other persons fault. I call [sic] Bisnar Chase and they came to my door and took down all the information to get the case going. Not only did they do a fantastic job during the whole process, they got me a little more money too. ;) Thank you Bisnar Chase and Staff for your help. It truly has made a difference.”

Client Ratings & Reviews

reviewed at

(5/5)

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