Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.”

reviewed at

(3/5)

“John Bisnar and Brian chase were a gift from god. I had a lot of questions and no answers after my car accident and they were able to satisfy all of my needs throughout the duration of my case. I received a great settlement, things moved quickly, and they still keep in contact with me to see how I am doing. Really great law firm.”

reviewed at

(5/5)

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

reviewed at on January 8th, 2015

(5/5)

“I went to them from a recommendation from my tax attorney. They have a good rap, and they talk the talk, so far they have walked the walk. I will update after the court case happens. The communication is fantastic, my case isn't worth a lot, but it would appear like they enjoy their work, rather than trying to leech out my money. They don't bill me for every phone call, which is nice!! I would recommend them as well, very professional and efficient.”

reviewed at on December 7th, 2012

(5/5)

“Undoubtedly the best firm I've ever encountered. It's not a huge firm, as I only worked with a few people, but it felt like a real place where work gets done. I never felt like a "little person," as my case wasn't small, but it wasn't huge either. I know lawyers have gotten a bad rap, but these guys bring the word classy back to law. I definitely can recommend these guys.”

reviewed at on December 4th, 2012

(5/5)

“INTEGRITY, CONFIDENCE AND THOROUGHNESS-THIS FIRM IS AMAZING! when my German Shepherd was falsely accused of biting a child, I thought, who better than the best personal injury attorney out there to ask for advise? Researched best attorneys in OC for dog bites, and was directed to the law firm of Bisnar and Chase. To say I was astounded at the depth of the response I received to my online enquiry is an understatement.
Upfront they said they weren't defense attorneys, but (after winning numerous severe dog bite cases over the years) they took the time to line item their opinion of how events would unfold (putting my mind at ease). In this day and age, the fact they took the time out of their busy day to respond so thoroughly to a cry for help ( inwhich they had absolutely nothing to gain), speaks volumns about the integrity of this firm. I wouldn't hesitate to use them, or refer them.”

reviewed at on May 11th, 2012

(5/5)

“These people were so unbelievably nice. When you go to a personal injury law firm, you dont expect to like the people that are representing you. They did a great job with my case and kept me informed throughout the whole process. Definite 5 stars.”

reviewed at on December 22nd, 2012

(5/5)

“I did a car accident case with these guys. They were quick, efficient and friendly. Ended up with a great settlement. Why did I get the royal treatment? No idea.”

reviewed at on November 29th, 2011

(5/5)

“Great Lawfirm – My sister Kristen in Chicago made the recommendation. Everyone has been great. I really don't think anything could have been done better.”

reviewed at

(5/5)

“I could not recommend Bisnar & Chase highly enough! Now, I must be forthcoming and tell you that I am writing this review on behalf of my wonderful mother. You see, she's a mom, and therefor [sic] by nature is completely unable to do even the most simple of tasks on the internet. Like writing a a Yelp review. But we all love our moms don't we? Yes. We all love our moms (except Charles Manson), and would do anything to make sure they are protected and well taken care of. Upon referral from my mother's coworker, we contacted Bisnar & Chase. They had done a great job in this previous case and were located extremely close to both UCI and home, which made stopping by their office very convenient for my Mom. My Mom had been in an auto accident, nothing crazy but not a mere fender bender, and suffered what we thought to be some minor whiplash. Months later this was definitely not the case. Her client experience with the associates at Bisnar & Chase was so impressive that she raved to me about every time she heard anything from them. How thorough they were. How they listened better than I did (or something to that effect). How she liked Shannon and Mr. Bisnar and felt that they really had her best interests at heart. I honestly couldn't get her to shut up about them. But as a daughter that last part was all that I needed to hear to know that I we had found the right people and I could sleep easy at night knowing my Mom was in good hands. The Bisnar & Chase team really went above and beyond my family's expectations. And for that I am extremely grateful. If you live in the Newport Beach/Irvine/Costa Mesa/General Orange County area I would highly recommend Bisnar & Chase to both friends, and family.”

reviewed at

(5/5)

“My car accident happened in April. I called Bisnar Chase, and was able to get information that helped me deal with the insurance on my own. They didn't take my case, but Mary took my call both times I called; she was so very helpful!! I hope I don't need them again, but if I do, I know they'll help me. FIVE STARS!!”

reviewed at

(5/5)

“John and Brian handled a pi case over 10 years ago. I fill [sic] real lucky to have had them on my side. They are the best. No doubt about it thanks. Walter temple”

reviewed at

(5/5)

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