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Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“Bisnar Chase is an outstanding firm. After working with them for several years, I have been consistently impressed by their expertise and willingness to help. I highly recommend this firm.”

reviewed at

(5/5)

“September 15, 2012, I was T-Boned by a lady at 45 miles an hour, who was busy "adjusting her GPS" instead of watching where she was going. Needless to say the next few moments were very important. After thanking God that I was not paralyzed, I made sure that after I called my wife that the second call was going to be to Bisnar & Chase. I am familiar with this fine law firm because both my wife and daughter were in a car accident in 2008 and Bisnar & Chase came to our aid.
From all the staff to Mr Bisnar himself, they came through for me as they did for my family 5 years ago. The outcome of my case was more than I expected. I have nothing but high praise for Bisnar & Chase and would highly recommend them without question.
Dr. Harley Howard”

reviewed at

(5/5)

“Like Danielle, I have been waiting a long time to review Bisnar Chase too. My review is a little different, however. I have only experienced a friendly staff (especially the receptionist Loraine) that treats everyone of their clients like they are movie stars. If I had a friend that was in an accident these guys would be the first people I would send them to.”

reviewed at on June 5th, 2011

(4/5)

“I would like to thank Bisnar and Chase for the wonderful job that they accomplished on my personal injury case. They were very professional and extremely effective. Thanks again.”

reviewed at on January 26th, 2016

(5/5)

“I put up something about these guys before, but its gone now... I had a really good experience with this firm. I didn't have a huge case, but they still called me on a regular basis and wrapped things up pretty quickly after I finished treating. I had a really good experience with this firm.”

reviewed at on June 29th, 2012

(5/5)

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

reviewed at on December 15th, 2011

(5/5)

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

reviewed at on September 17th, 2019

(5/5)

“Great Lawfirm – My sister Kristen in Chicago made the recommendation. Everyone has been great. I really don't think anything could have been done better.”

reviewed at

(5/5)

“Everyone at Bisnar | Chase was so nice. They have a great reputation as being hardworkers for their clients. It was a pleasure to deal with everyone.”

reviewed at

(5/5)

“I could not recommend Bisnar & Chase highly enough! Now, I must be forthcoming and tell you that I am writing this review on behalf of my wonderful mother. You see, she's a mom, and therefor [sic] by nature is completely unable to do even the most simple of tasks on the internet. Like writing a a Yelp review. But we all love our moms don't we? Yes. We all love our moms (except Charles Manson), and would do anything to make sure they are protected and well taken care of. Upon referral from my mother's coworker, we contacted Bisnar & Chase. They had done a great job in this previous case and were located extremely close to both UCI and home, which made stopping by their office very convenient for my Mom. My Mom had been in an auto accident, nothing crazy but not a mere fender bender, and suffered what we thought to be some minor whiplash. Months later this was definitely not the case. Her client experience with the associates at Bisnar & Chase was so impressive that she raved to me about every time she heard anything from them. How thorough they were. How they listened better than I did (or something to that effect). How she liked Shannon and Mr. Bisnar and felt that they really had her best interests at heart. I honestly couldn't get her to shut up about them. But as a daughter that last part was all that I needed to hear to know that I we had found the right people and I could sleep easy at night knowing my Mom was in good hands. The Bisnar & Chase team really went above and beyond my family's expectations. And for that I am extremely grateful. If you live in the Newport Beach/Irvine/Costa Mesa/General Orange County area I would highly recommend Bisnar & Chase to both friends, and family.”

reviewed at

(5/5)

“Happy the way my case went. The only thing that got the other insurance company to hear me was "here is the number to my attorney", I shouldn't have waited so long to call an attorney. Thank you isn't enough.”

reviewed at

(5/5)

“This was not my first accident, Bisnar Chase handled what I definitely didn't want to deal with. Thank you for your professionalism, and for getting my case settled.”

reviewed at

(5/5)

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The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth