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Client Testimonials

Since 1978 John Bisnar has striven for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

$11 Million Dollar Facility Negligence Verdict

"I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me."
- Cindy Cunningham, former client

 

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didn't expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“I don’t even know where to start, because I really wanted to write this recommendation even if there was no star or rating to be given! My daughter and I were in a bad car accident in 2011. She received a broke jaw, broken pelvic, broken arm, and a ruptured ear drum. I prayed to the lord while I was in ICU to guide me and send me to the right attorney that would help me and my daughter and not just look at us as a monetary opportunity. After much research I choose Bisnar Chase.
After spending 2 months in the ICU, we were in a long recovery process. Learning to walk, to eat due to wire shut for months! Back to the basic all over again… 4 years later it just came to an end! I tell you I have 2 different paralegals assisting me but Colleen Cadogan was the best I had this past year… This lady, emailed me, called me, send me words of encouragement almost every week! When I least expect it and I had a horrible day or had many questions and concerns she was there! As the paralegal doing her job, but also as a human being, a mother, a wife….just genuinely concern for my daughter and I. As the case came to a close….I will always remember the team of professionals and I would recommended Bisnar Chase to anyone….and be patient, patience”

Client Ratings & Reviews

reviewed at

(5/5)

“After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.”

Client Ratings & Reviews

reviewed at

(5/5)

“I have used Bisnar and Chase twice now, both for car accidents. Each time I received a fair settlement and honestly received more than I expected. The entire team of Bisnar and Chase were professional, courteous and friendly. The paralegals there are top notch! I cannot express enough how much I appreciated the constant communication from them and how they explained things I didn't understand in such a way that I could.
Will I ever use them again? I only hope not to get into another car accident ever so that I don't have to, but I will definitely use them if I do (knock on wood I don't). I highly recommend Bisnar and Chase if you are considering hiring a lawyer for an automobile accident.”

Client Ratings & Reviews

reviewed at

(5/5)

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

Client Ratings & Reviews

reviewed at on January 8th, 2015

(5/5)

“I am very pleased with the results this law firm obtained for me. Their professionalism, attentiveness and friendliness was outstanding. They listened to me, answered my questions, advised me and kept me informed. A truck hit my car causing me serious injuries, medical bills, lost time from work and damaged to my car. They took care of everything wonderfully. They helped with getting my car repaired and a rental car. They helped me get medical help. They got my doctor bills paid, kept me from having to go to court and obtained a settlement for me beyond my expectations. Four of my family members have used these guys and had equally good experiences. One of my relatives consulted with them and got great advise about handling her matter. Mr. Bisnar told her she didn't need an attorney and told her how to handle it. She couldn't believe the compassion and great advise, especially without a fee. Mr. Bisnar helped my brother-in-law get a multiple six-figure recovery in an employment law dispute. Starting with the receptionist, my paralegal, the paralegal supervisor, Mrs. De La Torre, Mrs. Barker and Mr. Bisnar himself, everyone was helpful, friendly and professional. It was a refreshing experience after a bad accident. They send me a birthday card with a Baskin Robins gift certificate every year. In January they send me chocolate dipped fortune cookies. They have even offered me Lakers' tickets. They certainly didn't forget me after my case was done.”

Client Ratings & Reviews

reviewed at on March 20th, 2014

(5/5)

“These people were so unbelievably nice. When you go to a personal injury law firm, you dont expect to like the people that are representing you. They did a great job with my case and kept me informed throughout the whole process. Definite 5 stars.”

Client Ratings & Reviews

reviewed at on December 22nd, 2012

(5/5)

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

Client Ratings & Reviews

reviewed at on December 15th, 2011

(5/5)

“Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.”

Client Ratings & Reviews

reviewed at on December 9th, 2011

(5/5)

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

Client Ratings & Reviews

reviewed at on September 17th, 2019

(5/5)

“We received an email from A.G. Edwards stating they have received the settlement check from Nissan. Once again, I cannot begin to articulate our gratitude to the Bisnar Chase staff - we are so very thankful for all you have done for Josh. As parents, Charlotte and I can rest in peace, when that day comes, knowing that Josh's needs have been taken care of, and his financial future is in good hands with sound financial planners at A.G. Edwards. On December 17, 2003 we received a call from the paramedics stating that Josh and Lisa had been in a severe accident, and we needed to meet them at the emergency room. I remember telling God that I can deal with missing limbs because they can be replaced, but please do not take him from us. A month later we met with members of your staff for the first time, Josh had a traumatic brain injury and his future was looking pretty bleak; we had no idea where he would be eighteen months later. All we could think of at the time was that our son's future, his goals, and dreams had been taken from him so abruptly. As time passed, Josh continued to improve and he began his journey of recovery. Many have been involved in this process, and you and your staff have been an integral part of Josh's recovery, and we will be forever grateful. God has brought so many people into our lives, and we are so very blessed. Numerous emails were sent to Personal Injury Attorney's. John...you were on a ski trip at Big Bear with your family, and you were the only Personal Injury Attorney to respond - I believe this was divine intervention. Josh has a professor from Mt. San Jacinto College who has taken him "under his wing," and is showing him other career possibilities. John, the future looks good for Josh - thank you!”

Client Ratings & Reviews

reviewed at on September 17th, 2009

(5/5)

“Happy the way my case went. The only thing that got the other insurance company to hear me was "here is the number to my attorney", I shouldn't have waited so long to call an attorney. Thank you isn't enough.”

Client Ratings & Reviews

reviewed at

(5/5)

“This was not my first accident, Bisnar Chase handled what I definitely didn't want to deal with. Thank you for your professionalism, and for getting my case settled.”

Client Ratings & Reviews

reviewed at

(5/5)

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