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Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“I don’t even know where to start, because I really wanted to write this recommendation even if there was no star or rating to be given! My daughter and I were in a bad car accident in 2011. She received a broke jaw, broken pelvic, broken arm, and a ruptured ear drum. I prayed to the lord while I was in ICU to guide me and send me to the right attorney that would help me and my daughter and not just look at us as a monetary opportunity. After much research I choose Bisnar Chase.
After spending 2 months in the ICU, we were in a long recovery process. Learning to walk, to eat due to wire shut for months! Back to the basic all over again… 4 years later it just came to an end! I tell you I have 2 different paralegals assisting me but Colleen Cadogan was the best I had this past year… This lady, emailed me, called me, send me words of encouragement almost every week! When I least expect it and I had a horrible day or had many questions and concerns she was there! As the paralegal doing her job, but also as a human being, a mother, a wife….just genuinely concern for my daughter and I. As the case came to a close….I will always remember the team of professionals and I would recommended Bisnar Chase to anyone….and be patient, patience”

reviewed at

(5/5)

“Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.”

reviewed at

(3/5)

“Bisnar Chase is an outstanding firm. After working with them for several years, I have been consistently impressed by their expertise and willingness to help. I highly recommend this firm.”

reviewed at

(5/5)

“Like Danielle, I have been waiting a long time to review Bisnar Chase too. My review is a little different, however. I have only experienced a friendly staff (especially the receptionist Loraine) that treats everyone of their clients like they are movie stars. If I had a friend that was in an accident these guys would be the first people I would send them to.”

reviewed at on June 5th, 2011

(4/5)

“My sister in law referred me to Bisnar Chase after I was rear ended on the 405 in January. They went over everything with me for best and worst case scenarios of my car accident claim. I fully knew what to expect and was informed every step of the way. That was a major factor to me! In addition to my settlement which I was really happy with, I couldn't believe how great their whole staff treated me. I really felt like "me" as a person mattered a lot to them. Would highly recommend!”

reviewed at on April 16th, 2014

(5/5)

“I am very pleased with the results this law firm obtained for me. Their professionalism, attentiveness and friendliness was outstanding. They listened to me, answered my questions, advised me and kept me informed. A truck hit my car causing me serious injuries, medical bills, lost time from work and damaged to my car. They took care of everything wonderfully. They helped with getting my car repaired and a rental car. They helped me get medical help. They got my doctor bills paid, kept me from having to go to court and obtained a settlement for me beyond my expectations. Four of my family members have used these guys and had equally good experiences. One of my relatives consulted with them and got great advise about handling her matter. Mr. Bisnar told her she didn't need an attorney and told her how to handle it. She couldn't believe the compassion and great advise, especially without a fee. Mr. Bisnar helped my brother-in-law get a multiple six-figure recovery in an employment law dispute. Starting with the receptionist, my paralegal, the paralegal supervisor, Mrs. De La Torre, Mrs. Barker and Mr. Bisnar himself, everyone was helpful, friendly and professional. It was a refreshing experience after a bad accident. They send me a birthday card with a Baskin Robins gift certificate every year. In January they send me chocolate dipped fortune cookies. They have even offered me Lakers' tickets. They certainly didn't forget me after my case was done.”

reviewed at on March 20th, 2014

(5/5)

“I put up something about these guys before, but its gone now... I had a really good experience with this firm. I didn't have a huge case, but they still called me on a regular basis and wrapped things up pretty quickly after I finished treating. I had a really good experience with this firm.”

reviewed at on June 29th, 2012

(5/5)

“INTEGRITY, CONFIDENCE AND THOROUGHNESS-THIS FIRM IS AMAZING! when my German Shepherd was falsely accused of biting a child, I thought, who better than the best personal injury attorney out there to ask for advise? Researched best attorneys in OC for dog bites, and was directed to the law firm of Bisnar and Chase. To say I was astounded at the depth of the response I received to my online enquiry is an understatement.
Upfront they said they weren't defense attorneys, but (after winning numerous severe dog bite cases over the years) they took the time to line item their opinion of how events would unfold (putting my mind at ease). In this day and age, the fact they took the time out of their busy day to respond so thoroughly to a cry for help ( inwhich they had absolutely nothing to gain), speaks volumns about the integrity of this firm. I wouldn't hesitate to use them, or refer them.”

reviewed at on May 11th, 2012

(5/5)

“These people were so unbelievably nice. When you go to a personal injury law firm, you dont expect to like the people that are representing you. They did a great job with my case and kept me informed throughout the whole process. Definite 5 stars.”

reviewed at on December 22nd, 2012

(5/5)

“Great Lawfirm – My sister Kristen in Chicago made the recommendation. Everyone has been great. I really don't think anything could have been done better.”

reviewed at

(5/5)

“I could not recommend Bisnar & Chase highly enough! Now, I must be forthcoming and tell you that I am writing this review on behalf of my wonderful mother. You see, she's a mom, and therefor [sic] by nature is completely unable to do even the most simple of tasks on the internet. Like writing a a Yelp review. But we all love our moms don't we? Yes. We all love our moms (except Charles Manson), and would do anything to make sure they are protected and well taken care of. Upon referral from my mother's coworker, we contacted Bisnar & Chase. They had done a great job in this previous case and were located extremely close to both UCI and home, which made stopping by their office very convenient for my Mom. My Mom had been in an auto accident, nothing crazy but not a mere fender bender, and suffered what we thought to be some minor whiplash. Months later this was definitely not the case. Her client experience with the associates at Bisnar & Chase was so impressive that she raved to me about every time she heard anything from them. How thorough they were. How they listened better than I did (or something to that effect). How she liked Shannon and Mr. Bisnar and felt that they really had her best interests at heart. I honestly couldn't get her to shut up about them. But as a daughter that last part was all that I needed to hear to know that I we had found the right people and I could sleep easy at night knowing my Mom was in good hands. The Bisnar & Chase team really went above and beyond my family's expectations. And for that I am extremely grateful. If you live in the Newport Beach/Irvine/Costa Mesa/General Orange County area I would highly recommend Bisnar & Chase to both friends, and family.”

reviewed at

(5/5)

“This was not my first accident, Bisnar Chase handled what I definitely didn't want to deal with. Thank you for your professionalism, and for getting my case settled.”

reviewed at

(5/5)

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The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar | Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar | Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth