Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“I don’t even know where to start, because I really wanted to write this recommendation even if there was no star or rating to be given! My daughter and I were in a bad car accident in 2011. She received a broke jaw, broken pelvic, broken arm, and a ruptured ear drum. I prayed to the lord while I was in ICU to guide me and send me to the right attorney that would help me and my daughter and not just look at us as a monetary opportunity. After much research I choose Bisnar Chase.
After spending 2 months in the ICU, we were in a long recovery process. Learning to walk, to eat due to wire shut for months! Back to the basic all over again… 4 years later it just came to an end! I tell you I have 2 different paralegals assisting me but Colleen Cadogan was the best I had this past year… This lady, emailed me, called me, send me words of encouragement almost every week! When I least expect it and I had a horrible day or had many questions and concerns she was there! As the paralegal doing her job, but also as a human being, a mother, a wife….just genuinely concern for my daughter and I. As the case came to a close….I will always remember the team of professionals and I would recommended Bisnar Chase to anyone….and be patient, patience”

reviewed at

(5/5)

“After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.”

reviewed at

(5/5)

“Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.”

reviewed at

(3/5)

“September 15, 2012, I was T-Boned by a lady at 45 miles an hour, who was busy "adjusting her GPS" instead of watching where she was going. Needless to say the next few moments were very important. After thanking God that I was not paralyzed, I made sure that after I called my wife that the second call was going to be to Bisnar & Chase. I am familiar with this fine law firm because both my wife and daughter were in a car accident in 2008 and Bisnar & Chase came to our aid.
From all the staff to Mr Bisnar himself, they came through for me as they did for my family 5 years ago. The outcome of my case was more than I expected. I have nothing but high praise for Bisnar & Chase and would highly recommend them without question.
Dr. Harley Howard”

reviewed at

(5/5)

“John Bisnar was so professional and caring. When I found myself in this situation and never having a car accident before I didn't know what steps to take. Mr. Bisnar explained every single detail to me and what to expect. His staff was amazing, friendly and seemed to really care about me as a person. I lost all doubt I may have had about dealing with personal injury lawyers and couldn't be happier with the level of service I received. I was constantly updated on my case status and received far more from my settlement than I expected.”

reviewed at on May 30th, 2014

(5/5)

“Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.”

reviewed at on December 9th, 2011

(5/5)

“Were very helpful, even if you don't hire them. Sent them some questions by email of my case and were very fast on getting back to me with sound advice. Didn't end up needing to get a lawyer, and it was very comendable on their part to be honest with their advice.”

reviewed at on November 18th, 2011

(5/5)

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

reviewed at on September 17th, 2019

(5/5)

“Recently, I had to find a personal injury attorney on a case that had special circumstances. I had a car accident that is almost due to expire and unfortunately, in the beginning, I decided no [sic] to get an attorney. And oh boy am I regretting it. I didn't have a lot of respect for lawyers before this. And because of that, I made the decision not to represent myself two years ago. Altho [sic] they were not able to help me, Mr. Bisnar was so helpful that he directed me in a manner that I didn't need an attorney at all. He was funny and charming. It was my fault for not going the standard route, but next time, I will definitely not hesitate to contact these attorneys for any of my legal needs. I was VERY impressed. I don't use those words lightly (especially about attorneys!) so this is no bull! neither was Mr. Bisnar of Bisnar and Chase.”

reviewed at

(4/5)

“I knew Bisnar Chase would help me. Your law firm is excellent and makes me wish I could work there!”

reviewed at

(5/5)

“Anytime I had a question I understood the response and would be responded to in a timely fashion. I really enjoyed talking to Lorraine. She was so bubbly and made me feel appreciated as a client. All the ladies I spoke to were wonderful.”

reviewed at

(5/5)

“While my wrongful death case is still being decided I really love how this firm cares for the people they represent I feel so much better after talking with Doug on a monthly basis he reassures me things will be okay. Looking for to ending this real soon but I am very thankful to Bisnar and Chase for all they do!”

reviewed at

(5/5)

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