Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.”

reviewed at

(3/5)

“Bisnar Chase is an outstanding firm. After working with them for several years, I have been consistently impressed by their expertise and willingness to help. I highly recommend this firm.”

reviewed at

(5/5)

“September 15, 2012, I was T-Boned by a lady at 45 miles an hour, who was busy "adjusting her GPS" instead of watching where she was going. Needless to say the next few moments were very important. After thanking God that I was not paralyzed, I made sure that after I called my wife that the second call was going to be to Bisnar & Chase. I am familiar with this fine law firm because both my wife and daughter were in a car accident in 2008 and Bisnar & Chase came to our aid.
From all the staff to Mr Bisnar himself, they came through for me as they did for my family 5 years ago. The outcome of my case was more than I expected. I have nothing but high praise for Bisnar & Chase and would highly recommend them without question.
Dr. Harley Howard”

reviewed at

(5/5)

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

reviewed at on January 8th, 2015

(5/5)

“INTEGRITY, CONFIDENCE AND THOROUGHNESS-THIS FIRM IS AMAZING! when my German Shepherd was falsely accused of biting a child, I thought, who better than the best personal injury attorney out there to ask for advise? Researched best attorneys in OC for dog bites, and was directed to the law firm of Bisnar and Chase. To say I was astounded at the depth of the response I received to my online enquiry is an understatement.
Upfront they said they weren't defense attorneys, but (after winning numerous severe dog bite cases over the years) they took the time to line item their opinion of how events would unfold (putting my mind at ease). In this day and age, the fact they took the time out of their busy day to respond so thoroughly to a cry for help ( inwhich they had absolutely nothing to gain), speaks volumns about the integrity of this firm. I wouldn't hesitate to use them, or refer them.”

reviewed at on May 11th, 2012

(5/5)

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

reviewed at on December 15th, 2011

(5/5)

“Bisnar chase rocked my case. I got a nice chunk of change an [sic] they were pretty cool to me.”

reviewed at on November 29th, 2011

(5/5)

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

reviewed at on September 17th, 2019

(5/5)

“We received an email from A.G. Edwards stating they have received the settlement check from Nissan. Once again, I cannot begin to articulate our gratitude to the Bisnar Chase staff - we are so very thankful for all you have done for Josh. As parents, Charlotte and I can rest in peace, when that day comes, knowing that Josh's needs have been taken care of, and his financial future is in good hands with sound financial planners at A.G. Edwards. On December 17, 2003 we received a call from the paramedics stating that Josh and Lisa had been in a severe accident, and we needed to meet them at the emergency room. I remember telling God that I can deal with missing limbs because they can be replaced, but please do not take him from us. A month later we met with members of your staff for the first time, Josh had a traumatic brain injury and his future was looking pretty bleak; we had no idea where he would be eighteen months later. All we could think of at the time was that our son's future, his goals, and dreams had been taken from him so abruptly. As time passed, Josh continued to improve and he began his journey of recovery. Many have been involved in this process, and you and your staff have been an integral part of Josh's recovery, and we will be forever grateful. God has brought so many people into our lives, and we are so very blessed. Numerous emails were sent to Personal Injury Attorney's. John...you were on a ski trip at Big Bear with your family, and you were the only Personal Injury Attorney to respond - I believe this was divine intervention. Josh has a professor from Mt. San Jacinto College who has taken him "under his wing," and is showing him other career possibilities. John, the future looks good for Josh - thank you!”

reviewed at on September 17th, 2009

(5/5)

“Everyone at Bisnar | Chase was so nice. They have a great reputation as being hardworkers for their clients. It was a pleasure to deal with everyone.”

reviewed at

(5/5)

“While my wrongful death case is still being decided I really love how this firm cares for the people they represent I feel so much better after talking with Doug on a monthly basis he reassures me things will be okay. Looking for to ending this real soon but I am very thankful to Bisnar and Chase for all they do!”

reviewed at

(5/5)

“My car accident happened in April. I called Bisnar Chase, and was able to get information that helped me deal with the insurance on my own. They didn't take my case, but Mary took my call both times I called; she was so very helpful!! I hope I don't need them again, but if I do, I know they'll help me. FIVE STARS!!”

reviewed at

(5/5)

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