Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.
Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.
California Personal Injury Attorney
John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."
Orange County Personal Injury Lawyer Video
My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."
California Personal Injury Lawyer Video
They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."
Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."
I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."
I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"
I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"
I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."
Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."
“I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”
on what made him want to become a personal injury attorney
“If you hire Bisnar Chase and we don't recover money for you in your case, you owe us absolutely nothing.”
on whether or not you would owe money if your case was lost
“Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”
on his philosophy on running a law firm
“The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”
on when you should contact an attorney
“The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”
on how he would define superior client representation
“It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar Chase we will maximize the value of your case.”
on what your case is worth