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Legal Administrator, Bisnar Chase

Shannon Barker

Legal Administrator

Shannon Barker is responsible for the full day-to-day operations of Bisnar Chase. Shannon’s typical day includes myriad duties including financial decisions, employee screening, tough legal negotiations, and managing the entire staff.
National Association of Paralegals

Shannon Barker doesn’t just scan through resumes when she is about to hire someone. She looks at the person inside out to make sure that he or she would fit into Bisnar Chase’s culture – a culture she has worked hard to build over the past 27 years.

“I look for people who not only have the necessary skill sets,” Shannon says. “They have to want to be here.”

Building a Culture of Civility

Shannon came to the firm in July 1995 as a paralegal and negotiator after working four years at another law firm. She quickly became a team leader and built a solid reputation for handling a multitude of issues related to the firm as a whole. Shannon’s skills in law firm management created a culture other lawyers look to model after.

Shannon is a seasoned and natural team leader with an eye for client satisfaction. Her ideas and methods create a cohesive team of employees who truly enjoy working together. That natural skill also shows in how the clients of Bisnar Chase are treated.

“It was really important to me to have a balanced and happy team because how we treat each other translates to how we treat clients. We wanted it to be the kind of personal attention you get at The Ritz Hotel,” she said. “Clients notice everything – how you dress, how you talk, our décor. Our staff is happy and appreciated and it shows in everything they do, and that directly impacts our clients.”

An Inspiring Leader

2024 Association of Legal Administrators

Shannon has always been organized and goal-oriented.  Mrs. Barker is an ABA-certified paralegal and holds her MBA from Chapman University. 

In addition to setting goals for herself, Shannon also inspires her staff. 

She strives for quality in her employees and provides continuing education in a variety of programs and cross-training.

Shannon says working for John Bisnar taught her to always push herself, and continuing her education opened up her thought process which impacted her skills in leading a successful team.

Shannon is very clear and very direct in her management style, which is the hallmark of a good administrator. Shannon leads by example, and her habit of being an active listener makes staff members feel appreciated and heard. Her door is always open to everyone.

Maintaining a Delicate Balance

Attorney and senior partner Brian Chase says Shannon knows when to push and when to back off, whether it’s working with a mediator or running the office.

“She is very good at making everyone believe in themselves,” he says. “If an employee has an idea or approach they would like to try out, she is very supportive and always positive. She constantly encourages people to get the most out of their jobs.”

John Bisnar views her as a woman of character.

“Shannon is a woman of integrity; she is organized, strict, straightforward, caring, and personable. She knows how to bring out the best in everyone she manages. She can also make tough decisions under fire.”

“I know that the employees respect her greatly and look to her not only for professional guidance but personal guidance,” John says.

Managing partner and trial lawyer Brian Chase says Shannon has the skills to motivate her team and successfully deal with many different personalities, including a team of 8 attorneys. “Shannon has top-notch communication and listening skills. Our team respects her and responds very well to her management style”.

Shannon believes that the firm has succeeded because of her and the fantastic team in place.

“We all have each other’s back. We still see ourselves as a small mom-and-pop enterprise. I’ve been here for twenty-seven years. Today, I’m proud when I see how far we’ve come and what we’ve accomplished. We did it as a group.

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Awards and Honors

  • MBA Chapman University
  • Educated in organization leadership and development of firm culture
  • Oversees all aspects of the firm’s operations & staffing
  • Support & educate paralegals
  • Negotiations & settlements

Client Reviews

Bisnar Chase Google Review

Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru the whole process and was able to get a better settlement than my insurance company said I would. I can’t really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as well as I could have hoped.

P. Montgomery
Bisnar Chase Reviews

Bisnar Chase has been amazing with me through my lawsuit. I felt real compassion for my case and I was given their very best to make sure I was well taken care of. In addition to the great service given during my case, Bisnar Chase helped me get my son to his invited USA Football Team camp in Texas. They immediately offered to help fund the trip and are so supportive of his journey. I felt Kristi is just as excited for him as I am with this opportunity. Kristi has been an absolute delight to talk with. Bisnar Chase is more than I ever expected I could get in an attorney. I would recommend them to anyone!

Christina Del Real
Bisnar Chase Google Review

It was a pleasure working with such an amazing team. You will definitely feel welcomed and kept in the loop throughout the entire process. They do a great job making you feel like you are a part of their team which is how one should feel. The superb customer experience from finish to end. You can trust they will do all possible to promptly and efficiently handle your case.
Yes! I recommend this team…

Queen V
Bisnar Chase Google Review - Lena

I wasn’t sure if I needed a personal injury attorney because I’d never been in a car accident before. I assumed I’d just go straight through the other driver’s insurance but that quickly became a nightmare. I spent months fighting over the simplest of issues about my case, which was 100% the other driver’s fault. I hired Bisnar Chase to see if they could just take it over for me. I was really impressed with how much they communicated everything to me! I suddenly started getting calls from the insurance company, imagine that. My final settlement was 6 times what I asked for to begin with. Everyone I dealt with was really involved in what was best for me, not the insurance.

Lena Murillo

Case Results

  • 1

    $117,500,000

    Consumer Class Action

  • 2

    $38,650,000

    Motor Vehicle Accident

  • 3

    $32,698,073

    Auto Defect – Seat Manufacturers, Johnson Controls

  • 4

    $30,000,000

    Motorcycle Accident

  • 5

    $24,744,764

    Defective Seatback

  • 6

    $16,444,904

    Bicycle Accident