Toyota is recalling an auto defect recall for about 38,000 Highlander SUVs because they may suddenly stall while driving and cause a car accident. According to Consumer Reports, the problem is caused by the vehicle’s automatic stop-start feature, a fuel-saving measure that can shut the engine off when the car is not moving. In this case, the system may mistakenly shut the engine off when the car is in motion. This can be very risky for drivers and vehicle occupants, especially if the car is traveling at high speeds.
Details of the Recall
To repair this problem, Toyota dealers will perform an update to the vehicle’s engine management software. The automaker says this software is not used on any other Toyota or Lexus vehicles. The recall does not include Highlander Hybrid models either. More than 15,000 vehicles included in the recall are still on dealer lots and will not be sold until they have been repaired.
In documentation sent to the National Highway Traffic Safety Administration (NHTSA), Toyota says it is aware of eight incidents in which a 2020 Highlander stalled while driving. The recall includes every 2020 Toyota Highlander manufactured between June 24, 2019, and March 4, 2020.
Toyota has said the recall is expected to begin April 24, 2020. Owners may also contact Toyota customer service at 888-270-9371. You may also check to see if your vehicle is included in the recall by plugging your 17-digit vehicle identification number or VIN into NHTSA’s website.
Auto Product Liability Issues
When a vehicle stops without warning when the driver is operating it, the vehicle could crash. The occupants of a vehicle that is stalled also risk serious injuries or death if they are struck by other vehicles that are unable to stop in time to avoid a collision. If your vehicle becomes stalled on the roadway for whatever reason, it is important that you get off the roadway soon, turn on your headlights so other vehicles can see you and call for help right away.
If you or a loved one has been injured as the result of a defective vehicle or a faulty auto part, please remember that you have legal rights. Injured victims of defective autos can seek compensation for their injuries, damages and losses by filing an auto product liability claim against the manufacturer of the vehicle and/or the part. Injured victims can seek compensation for damages such as medical expenses, lost income, hospitalization, rehabilitation, pain and suffering and emotional distress. A knowledgeable auto defect attorney will be able to advise victims and their families regarding their legal rights and options.