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Razor USA Recalls Hovertrax Hoverboards with Batteries That Could Cause Fires

Urgent Warning on Hoverboards After Fatal Fire

Razor USA recalls about 237,000 Hovertrax 2.0 self-balancing scooters and hoverboards with GLW battery packs because of a fire hazard. According to a news report, the lithium-ion GLW battery packs in the self-balancing scooters or hoverboards can overheat, posing a risk of the products smoking, catching fire, and/or exploding. This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017.GLW’s battery packs were certified as compliant with ANSI/UL Standards by UL or Underwriters’ Laboratories, which tests and evaluates components and products, allowing a certification mark to be placed by the manufacturer.

Details of the Recall

Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs. The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have serial numbers beginning with GLW, printed on a white sticker on the top of the battery pack below the bar code. Hovertrax 2.0 is printed on the front of the hoverboard. The recalled hoverboards were sold in several colors: black, black, monochrome, blue, green, red, white, rose gold, and purple.

Those with these hoverboards at home should stop using them immediately and contact Razor for instructions on getting a prepaid shipping carton to send the GLW battery pack back to Razor and receive a free replacement battery pack.

So far, more than 20 reports of Hovertrax hoverboards containing the GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported. The recalled hoverboards were sold at Walmart, Target, Toys R Us, and other stores nationwide and online at,, and other websites from September 2016 through 2018 for about $460.

Product Liability Issues

Hoverboards are powered by lithium-ion batteries, commonly used to power other devices we use, like laptops and cell phones. However, when these devices are equipped with batteries of substandard quality, there is an increased risk of fires and explosions.

Manufacturers of defective products can be held accountable for the damages they cause. Injured victims can file what is known as a product liability claim seeking compensation for medical bills, lost wages, cost of hospitalization, property damage, pain and suffering, and emotional distress. An experienced product defect lawyer can advise victims and their families regarding their legal rights and options.


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California Personal Injury Blog