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Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase"

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“I don’t even know where to start, because I really wanted to write this recommendation even if there was no star or rating to be given! My daughter and I were in a bad car accident in 2011. She received a broke jaw, broken pelvic, broken arm, and a ruptured ear drum. I prayed to the lord while I was in ICU to guide me and send me to the right attorney that would help me and my daughter and not just look at us as a monetary opportunity. After much research I choose Bisnar Chase.
After spending 2 months in the ICU, we were in a long recovery process. Learning to walk, to eat due to wire shut for months! Back to the basic all over again… 4 years later it just came to an end! I tell you I have 2 different paralegals assisting me but Colleen Cadogan was the best I had this past year… This lady, emailed me, called me, send me words of encouragement almost every week! When I least expect it and I had a horrible day or had many questions and concerns she was there! As the paralegal doing her job, but also as a human being, a mother, a wife….just genuinely concern for my daughter and I. As the case came to a close….I will always remember the team of professionals and I would recommended Bisnar Chase to anyone….and be patient, patience”

by Maria Vasquez

reviewed at Google+

“After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.”

by Vanessa Sampson

reviewed at Google+

“John Bisnar and Brian chase were a gift from god. I had a lot of questions and no answers after my car accident and they were able to satisfy all of my needs throughout the duration of my case. I received a great settlement, things moved quickly, and they still keep in contact with me to see how I am doing. Really great law firm.”

by [Anonymous]

reviewed at Google+

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

by Kathy E.

reviewed at Yelp

“John Bisnar was so professional and caring. When I found myself in this situation and never having a car accident before I didn't know what steps to take. Mr. Bisnar explained every single detail to me and what to expect. His staff was amazing, friendly and seemed to really care about me as a person. I lost all doubt I may have had about dealing with personal injury lawyers and couldn't be happier with the level of service I received. I was constantly updated on my case status and received far more from my settlement than I expected.”

by Brady M.

reviewed at Yelp

“My sister in law referred me to Bisnar Chase after I was rear ended on the 405 in January. They went over everything with me for best and worst case scenarios of my car accident claim. I fully knew what to expect and was informed every step of the way. That was a major factor to me! In addition to my settlement which I was really happy with, I couldn't believe how great their whole staff treated me. I really felt like "me" as a person mattered a lot to them. Would highly recommend!”

by Shannon F.

reviewed at Yelp

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

by James G.

reviewed at Yelp

“Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.”

by Rachel R.

reviewed at Yelp

“Were very helpful, even if you don't hire them. Sent them some questions by email of my case and were very fast on getting back to me with sound advice. Didn't end up needing to get a lawyer, and it was very comendable on their part to be honest with their advice.”

by Denisse S.

reviewed at Yelp

“Great Lawfirm – My sister Kristen in Chicago made the recommendation. Everyone has been great. I really don't think anything could have been done better.”

by Melissa

reviewed at City Search

“Recently, I had to find a personal injury attorney on a case that had special circumstances. I had a car accident that is almost due to expire and unfortunately, in the beginning, I decided no [sic] to get an attorney. And oh boy am I regretting it. I didn't have a lot of respect for lawyers before this. And because of that, I made the decision not to represent myself two years ago. Altho [sic] they were not able to help me, Mr. Bisnar was so helpful that he directed me in a manner that I didn't need an attorney at all. He was funny and charming. It was my fault for not going the standard route, but next time, I will definitely not hesitate to contact these attorneys for any of my legal needs. I was VERY impressed. I don't use those words lightly (especially about attorneys!) so this is no bull! neither was Mr. Bisnar of Bisnar and Chase.”

by Morgana R

reviewed at Yelp

“My car accident happened in April. I called Bisnar Chase, and was able to get information that helped me deal with the insurance on my own. They didn't take my case, but Mary took my call both times I called; she was so very helpful!! I hope I don't need them again, but if I do, I know they'll help me. FIVE STARS!!”

by Amy Leone

reviewed at Facebook

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The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar | Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar | Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth

Bisnar Chase Personal Injury Attorneys
1301 Dove St #120
Newport Beach, CA 92660

local: (949) 203-3814
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California Personal Injury Blog