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The Bisnar Chase Client Experience

Since 1978 John Bisnar has striven for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none. Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Client Ratings - Reviews

Read some of the satisfied clients below that put their trust in Bisnar Chase. Since 1978 we've worked very hard to give the best client support that we can. Our attorneys and staff all have the same philosophy -- the client comes first.

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10.
- J. McMillan
(Former Client)

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!
- Michael Hargis via Facebook
(Former Insurance House Defense)

I contacted your firm for an incarceration case, which I was advised you do not handle. Nobody likes to get turned down, but you taking the time to explain why you are not a fit made all the difference. The advice was a welcome surprise as well. Please, accept my sincere thanks for your considerate follow up. This must be one of the reasons your firm has a great reputation.
- Robert H.
(Intake Inquiry)

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond.
- M. Cheng
(Former Client)

I researched online for a personal injury attorney and found Bisnar Chase through good reviews and ratings. My overall feeling of Bisnar Chase was the trust and reliability. They truly work for the benefit of the client. No "milking of the cow!"
- Y. Perera
(Former Client)

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional service!
- E. Shaffer
(Former Client)

The best part of my experience with Bisnar Chase was the staff naming a star after my father. Unexpected and highly appreciated. I also appreciated that you reduced your fee of the award. I feel like I could not have had better representation
- S. Talbott
(Wrongful Death Plaintiff)

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California.
- L. Jones
(Wrongful Death Plaintiff)

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase
- Alexis Bennett
(OC Car Accident Case)

They handled all the problems with the insurance companies. All the contact back and forth -- it was either a quick phone call or a quick email. Other than forwarding them the doctor's bills and talking to them it was a piece of cake. My settlement was amazing.
- J. Gray
(LA Car Accident Case)

I did not have to go to court. They were always diligent in following up with me and keeping me abreast of where they were in the process. They called me, everything was handled with the banks. They did everything, everything. They actually doubled the original offer from the insurance company.
- Ed Solomon
(Premesis Liability Victim)

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case.
- M. Chan
(Mother of Brain Injury Victim)

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me.
- Gloria Levesque
(OC Car Accident Victim)

Anytime I had a question I understood the response and would be responded to in a timely fashion. Thanks to the wonderful staff at BISNAR CHASE it is finally over and handled with great care. Thank you!
- Jennifer
(Former Client)

Everyone at Bisnar Chase was wonderful to work with. Very professional. Everything was taken care of in a timely manner. I never felt ignored. Bisnar Chase handled everything.
- Suzie
(Former Client)

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Client Reviews

“I received a fair settlement and honestly received more than I expected.”

by Eva Shaffer

reviewed at google+

“The outcome of my case was more than I expected. I have nothing but high praise for Bisnar & Chase.”

by Harley Howard

reviewed at google+

“I have been consistently impressed by their expertise and willingness to help.”

by Maddy King

reviewed at google+

See All Ratings And Awards

The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar | Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar | Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth

Bisnar Chase Personal Injury Attorneys
1301 Dove St #120
Newport Beach, CA 92660

local: (949) 203-3814
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