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Client Testimonials

Since 1978 John Bisnar has strived for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.

Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didnt expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase"

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.”

by Vanessa Sampson

reviewed at Google+

“Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.”

by Paige Montgomery

reviewed at Google+

“I would like to thank Bisnar and Chase for the wonderful job that they accomplished on my personal injury case. They were very professional and extremely effective. Thanks again.”

by Bruce Anguiano

reviewed at Yelp

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

by Kathy E.

reviewed at Yelp

“I am very pleased with the results this law firm obtained for me. Their professionalism, attentiveness and friendliness was outstanding. They listened to me, answered my questions, advised me and kept me informed. A truck hit my car causing me serious injuries, medical bills, lost time from work and damaged to my car. They took care of everything wonderfully. They helped with getting my car repaired and a rental car. They helped me get medical help. They got my doctor bills paid, kept me from having to go to court and obtained a settlement for me beyond my expectations. Four of my family members have used these guys and had equally good experiences. One of my relatives consulted with them and got great advise about handling her matter. Mr. Bisnar told her she didn't need an attorney and told her how to handle it. She couldn't believe the compassion and great advise, especially without a fee. Mr. Bisnar helped my brother-in-law get a multiple six-figure recovery in an employment law dispute. Starting with the receptionist, my paralegal, the paralegal supervisor, Mrs. De La Torre, Mrs. Barker and Mr. Bisnar himself, everyone was helpful, friendly and professional. It was a refreshing experience after a bad accident. They send me a birthday card with a Baskin Robins gift certificate every year. In January they send me chocolate dipped fortune cookies. They have even offered me Lakers' tickets. They certainly didn't forget me after my case was done.”

by Kim E.

reviewed at Yelp

“INTEGRITY, CONFIDENCE AND THOROUGHNESS-THIS FIRM IS AMAZING! when my German Shepherd was falsely accused of biting a child, I thought, who better than the best personal injury attorney out there to ask for advise? Researched best attorneys in OC for dog bites, and was directed to the law firm of Bisnar and Chase. To say I was astounded at the depth of the response I received to my online enquiry is an understatement.
Upfront they said they weren't defense attorneys, but (after winning numerous severe dog bite cases over the years) they took the time to line item their opinion of how events would unfold (putting my mind at ease). In this day and age, the fact they took the time out of their busy day to respond so thoroughly to a cry for help ( inwhich they had absolutely nothing to gain), speaks volumns about the integrity of this firm. I wouldn't hesitate to use them, or refer them.”

by Stephanie C.

reviewed at Yelp

“I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.”

by James G.

reviewed at Yelp

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

by M E.

reviewed at Yelp

“Everyone at Bisnar | Chase was so nice. They have a great reputation as being hardworkers for their clients. It was a pleasure to deal with everyone.”

by Kona Kim

reviewed at Yahoo!

“Recently, I had to find a personal injury attorney on a case that had special circumstances. I had a car accident that is almost due to expire and unfortunately, in the beginning, I decided no [sic] to get an attorney. And oh boy am I regretting it. I didn't have a lot of respect for lawyers before this. And because of that, I made the decision not to represent myself two years ago. Altho [sic] they were not able to help me, Mr. Bisnar was so helpful that he directed me in a manner that I didn't need an attorney at all. He was funny and charming. It was my fault for not going the standard route, but next time, I will definitely not hesitate to contact these attorneys for any of my legal needs. I was VERY impressed. I don't use those words lightly (especially about attorneys!) so this is no bull! neither was Mr. Bisnar of Bisnar and Chase.”

by Morgana R

reviewed at Yelp

“I knew Bisnar Chase would help me. Your law firm is excellent and makes me wish I could work there!”

by Cynthia

reviewed at Super Pages

“Happy the way my case went. The only thing that got the other insurance company to hear me was "here is the number to my attorney", I shouldn't have waited so long to call an attorney. Thank you isn't enough.”

by Jen Hefler

reviewed at Facebook

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The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar | Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar | Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth

Bisnar Chase Personal Injury Attorneys
1301 Dove St #120
Newport Beach, CA 92660

local: (949) 203-3814
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California Personal Injury Blog