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Client Testimonials

Since 1978 John Bisnar has striven for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none. Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.

Video Testimonials

Client testimonials for Bisnar Chase

$11 Million Dollar Facility Negligence Verdict

"I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me."
- Cindy Cunningham, former client

 

Client testimonials for Bisnar Chase

California Personal Injury Attorney

John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case."

- Maria Chan, former client

orange county personal injury attorneys testimonial

Orange County Personal Injury Lawyer Video

My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me."

- Gloria Levesque, former client

california personal injury lawyer testimonial

California Personal Injury Lawyer Video

They were always diligent in following up with me and keeping me abreast of where they were in the process. They did everything, everything. They actually doubled the original offer from the insurance company."

- Ed Solomon, former client

orange county car accident testimonial

Orange County Car Accident Lawyer Video

I was very happy that everyone I worked with from coming in and being greeted by the receptionist to my own actual personal lawyers. They were so amazing that I couldn't have wished or wanted for a better experience here at Bisnar Chase."

- Alexis Bennet, former client

Written Testimonials

Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10."

I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond."

I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didn't expect. Exceptional Service!"

I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!"

I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most."

Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California."

Social Reviews

Client Reviews of Bisnar Chase

“After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.”

Client Ratings & Reviews

by Vanessa Sampson

reviewed at Google

(5/5)

“Bisnar Chase is an outstanding firm. After working with them for several years, I have been consistently impressed by their expertise and willingness to help. I highly recommend this firm.”

Client Ratings & Reviews

by Maddy King

reviewed at Google

(5/5)

“I put up something about these guys before, but its gone now... I had a really good experience with this firm. I didn't have a huge case, but they still called me on a regular basis and wrapped things up pretty quickly after I finished treating. I had a really good experience with this firm.”

Client Ratings & Reviews

by John P.

reviewed at Yelp on June 29th, 2012

(5/5)

“Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.”

Client Ratings & Reviews

by Rachel R.

reviewed at Yelp on December 9th, 2011

(5/5)

“Were very helpful, even if you don't hire them. Sent them some questions by email of my case and were very fast on getting back to me with sound advice. Didn't end up needing to get a lawyer, and it was very comendable on their part to be honest with their advice.”

Client Ratings & Reviews

by Denisse S.

reviewed at Yelp on November 18th, 2011

(5/5)

“I just wanted everyone to know how grateful Miguel and Luga were to your office and everyone that participated in their case. I met with them this morning to give them their settlement checks - Miguel stated from the first time he walked into our office and from walking out the door today was one of the most heartwarming experiences he has ever had. They both felt cared for and taken care of every step of the way! I just wanted to pass that on to each of you and to applaud you for such a fine job!”

Client Ratings & Reviews

by M E.

reviewed at Yelp on September 17th, 2019

(5/5)

“We received an email from A.G. Edwards stating they have received the settlement check from Nissan. Once again, I cannot begin to articulate our gratitude to the Bisnar Chase staff - we are so very thankful for all you have done for Josh. As parents, Charlotte and I can rest in peace, when that day comes, knowing that Josh's needs have been taken care of, and his financial future is in good hands with sound financial planners at A.G. Edwards. On December 17, 2003 we received a call from the paramedics stating that Josh and Lisa had been in a severe accident, and we needed to meet them at the emergency room. I remember telling God that I can deal with missing limbs because they can be replaced, but please do not take him from us. A month later we met with members of your staff for the first time, Josh had a traumatic brain injury and his future was looking pretty bleak; we had no idea where he would be eighteen months later. All we could think of at the time was that our son's future, his goals, and dreams had been taken from him so abruptly. As time passed, Josh continued to improve and he began his journey of recovery. Many have been involved in this process, and you and your staff have been an integral part of Josh's recovery, and we will be forever grateful. God has brought so many people into our lives, and we are so very blessed. Numerous emails were sent to Personal Injury Attorney's. John...you were on a ski trip at Big Bear with your family, and you were the only Personal Injury Attorney to respond - I believe this was divine intervention. Josh has a professor from Mt. San Jacinto College who has taken him "under his wing," and is showing him other career possibilities. John, the future looks good for Josh - thank you!”

Client Ratings & Reviews

by K N.

reviewed at Yelp on September 17th, 2009

(5/5)

“Recently, I had to find a personal injury attorney on a case that had special circumstances. I had a car accident that is almost due to expire and unfortunately, in the beginning, I decided no [sic] to get an attorney. And oh boy am I regretting it. I didn't have a lot of respect for lawyers before this. And because of that, I made the decision not to represent myself two years ago. Altho [sic] they were not able to help me, Mr. Bisnar was so helpful that he directed me in a manner that I didn't need an attorney at all. He was funny and charming. It was my fault for not going the standard route, but next time, I will definitely not hesitate to contact these attorneys for any of my legal needs. I was VERY impressed. I don't use those words lightly (especially about attorneys!) so this is no bull! neither was Mr. Bisnar of Bisnar and Chase.”

Client Ratings & Reviews

by Morgana R

reviewed at Yelp

(4/5)

“Anytime I had a question I understood the response and would be responded to in a timely fashion. I really enjoyed talking to Lorraine. She was so bubbly and made me feel appreciated as a client. All the ladies I spoke to were wonderful.”

Client Ratings & Reviews

by Jen

reviewed at Super Pages

(5/5)

“While my wrongful death case is still being decided I really love how this firm cares for the people they represent I feel so much better after talking with Doug on a monthly basis he reassures me things will be okay. Looking for to ending this real soon but I am very thankful to Bisnar and Chase for all they do!”

Client Ratings & Reviews

by Karla Hawley

reviewed at Facebook

(5/5)

“I was in an accident and it was the other persons fault. I call [sic] Bisnar Chase and they came to my door and took down all the information to get the case going. Not only did they do a fantastic job during the whole process, they got me a little more money too. ;) Thank you Bisnar Chase and Staff for your help. It truly has made a difference.”

Client Ratings & Reviews

by Thomas Arcala

reviewed at Facebook

(5/5)

“This was not my first accident, Bisnar Chase handled what I definitely didn't want to deal with. Thank you for your professionalism, and for getting my case settled.”

Client Ratings & Reviews

by Krystal Mead

reviewed at Facebook

(5/5)

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