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Car Accident - Confidential Settlement

Couple Values Attorney's Personal Experience and Knowledge of Auto Accidents

What Joseph Ranieri remembers distinctly about Dec. 26, 2005 is the sight of a Ford Ranger pickup truck ramming into the back of his new, leased Cadillac CTX.

Ranieri and his wife, Linda Hahn - both Realtors in Fountain Valley -- were returning home from San Diego after having breakfast with friends the day after Christmas, when a speeding pickup truck driver slammed into the back of their car.

"The scary thing was Joe saw him coming," said Hahn who was driving at the time and slowing down with traffic that had stopped for two little dogs that were running around on the 8 Freeway. "He said to me 'I think we're going to get hit from behind.' Three seconds later the vehicle plowed into our car."

Linda jammed her right foot hard on the brake to avoid hitting the car in front. Although their Cadillac was totaled, no one seemed to be injured at the time. The couple rented a car and drove from San Diego to Fountain Valley. They drove that car straight to the emergency room. The ER doctors told them to see their primary care physicians and they did.

"We were both very stiff and sore the day after," Hahn said. "My husband had trouble lifting his arm and I had shooting pains in my right leg."

Both Hahn and Ranieri decided that it was best to consult with a personal injury attorney so they could protect their legal rights and help pay for the treatment of their injuries. Hahn went online. She started researching a number of firms and came across Bisnar Chase Personal Injury Attorneys Web site.

"We did a lot of research about the firm and asked people we knew about them," she said. "Bisnar Chase Personal Injury Attorneys seemed to have a good reputation and they specialized in auto accidents and personal injury law. At this point, we felt comfortable setting up an appointment with them."

If first impressions count, the very first impression Ranieri had of the firm was good enough to convince him, he said.

"The ambience, the decor of the office told me right away that these were successful attorneys," he said. "Everything looked professional. That was a good start."

Hahn said she was even impressed by the warm manner in which she was greeted by the receptionist.

"She offered us water, she was gracious," Hahn said. "We felt comfortable right away."

But their meeting with Shannon Barker and with founding partner John Bisnar, firmed up their decision to hire Bisnar Chase Personal Injury Attorneys, Hahn said.

"Mr. Bisnar was cordial, knowledgeable and very sharp," she said.

Ranieri said he had talked to several attorneys over the phone, but didn't care for some of the others he talked to.

"I was really impressed with the way Mr. Bisnar answered my questions," he said. "I had a lot of questions, but he really had all the answers. And they explained to us how this was going to work and what we can expect from them."

What really convinced them about his knowledge was the fact that John had himself been in an auto accident, Hahn said.

"I felt good about his knowledge of the subject because he had experienced it first-hand," she said. "He knew what we were talking about and what we were going through. That was very important for us."

According to John that experience was a significant factor in his choice of profession. John's accident came during his first month in law school in 1974. He sustained serious injuries in the crash. But the attorney who represented him did not do his job the way he was supposed to. He missed a products liability claim and did a poor job negotiating the settlement. It was that experience, horrible as it may have been, that motivated John to represent injured people and taught him how to and how not to represent clients.

"I vowed to be the attorney I wish I had," he says.

So when it came to this couple's experience, John knew right away what questions or concerns they may have had because he had been in their shoes. John explained to them that they should continue with their medical treatment - and they did. Both had to schedule appointments with their chiropractor and went in three times a week for treatment. It seemed to go on for months, Ranieri said.

"I had a stiff neck and back, problems with my left arm, shoulder pain and stiffness," he said. "As for Linda, her right leg was in bad shape because she applied the brakes hard to avoid a pileup on the freeway." She also suffered from neck and shoulder injuries because she was gripping the steering wheel tight when the accident occurred.

But thanks to Bisnar Chase Personal Injury Attorneys, "everything was taken care of," Ranieri said.

"It went really smoothly and we got a fair settlement that we were happy with," he said. "They just handled everything perfectly."

And the office always did a great job of keeping them informed, Hahn said.

"Whenever they found out about a new development, they let us know and that was very nice," she said.

Ranieri said he and his wife would not hesitate to refer Bisnar Chase Personal Injury Attorneys to their family and friends.

"They clearly are good at what they do," he said. "We were out looking for the best representation we could get and with Bisnar Chase Personal Injury Attorneys, we got the best."

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Client Reviews of Bisnar Chase

“My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.”

by Kathy E.

reviewed at Yelp

“I am very pleased with the results this law firm obtained for me. Their professionalism, attentiveness and friendliness was outstanding. They listened to me, answered my questions, advised me and kept me informed. A truck hit my car causing me serious injuries, medical bills, lost time from work and damaged to my car. They took care of everything wonderfully. They helped with getting my car repaired and a rental car. They helped me get medical help. They got my doctor bills paid, kept me from having to go to court and obtained a settlement for me beyond my expectations. Four of my family members have used these guys and had equally good experiences. One of my relatives consulted with them and got great advise about handling her matter. Mr. Bisnar told her she didn't need an attorney and told her how to handle it. She couldn't believe the compassion and great advise, especially without a fee. Mr. Bisnar helped my brother-in-law get a multiple six-figure recovery in an employment law dispute. Starting with the receptionist, my paralegal, the paralegal supervisor, Mrs. De La Torre, Mrs. Barker and Mr. Bisnar himself, everyone was helpful, friendly and professional. It was a refreshing experience after a bad accident. They send me a birthday card with a Baskin Robins gift certificate every year. In January they send me chocolate dipped fortune cookies. They have even offered me Lakers' tickets. They certainly didn't forget me after my case was done.”

by Kim E.

reviewed at Yelp

“I did a car accident case with these guys. They were quick, efficient and friendly. Ended up with a great settlement. Why did I get the royal treatment? No idea.”

by Jacob C.

reviewed at Yelp

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The BISNAR CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “If you hire Bisnar | Chase and we don't recover money for you in your case, you owe us absolutely nothing.”

    Brian Chase

    on whether or not you would owe money if your case was lost

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “The insurance companies are going to be investigating that accident the day it happens. You need to have a lawyer on your side the day it happens as well.”

    Brian Chase

    on when you should contact an attorney

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “It's hard to answer that question right up front without a thorough analysis. What I can guarantee you is, with the resources of Bisnar | Chase we will maximize the value of your case.”

    Brian Chase

    on what your case is worth