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Personal Injury: Questions and Answers

FAQ Contents

  • What should I do if I've been injured?

    • Contact experienced personal injury lawyers as soon as possible after the accident.
    • Take photographs of the vehicles involved in the collision, roadway conditions and injuries sustained.
    • Obtain contact information for all parties involved in the incident as well as those who witnessed it.
    • Get prompt medical attention and follow your doctor's instructions for treatment and care.
    • Keep detailed records. This includes receipts for all injury-related expenses such as ambulance costs, emergency room and hospitalization costs, rehabilitation expenses, cost of medication, medical equipment, etc. Document lost work time and wages as well as other expenses you may have incurred as a result of the accident and injury.
    • Discuss the facts or specifics of your accident or injuries without consulting your injury lawyer.
    • Admit fault or offer any opinions regarding what might have caused the accident.
    • Ignore your doctor's advice.
    • Sign any papers that could give insurance companies and defense counsel access to your medical records, financial records or any other personal information.
    • Post information or photographs relating to your accident or injuries on a blog or social networking site such as Facebook or Instagram.
    • Rush into a quick settlement without consulting your injury attorney.

    See a full list of important to actions to take after being injured in an accident or a liability case

  • Why should I hire a Personal Injury Attorney?

    A personal injury lawyer can get you a much higher recovery than you can on your own. With an experienced and knowledgeable injury lawyer, you will have someone on your side who can skillfully guide you through the legal process, answer your questions and address your concerns. A recent study conducted by an insurance industry research institution determined that injured victims represented by attorneys tend to have more money in their pockets after attorney's fees and costs compared to those who choose to do it on their own.

    Plaintiffs also benefit from the expertise, experience and resources of a personal injury law firm that has a track record of standing up and fighting against insurance companies and large corporations. Retaining the services of a personal injury attorney also allows you to focus on recovering from your injuries and bringing your life back to normalcy while your attorney guides you through what can be a complex legal process.

  • What would an attorney do for me?

    Your personal injury attorney will advise you throughout the process. He or she will guide you with regard to what you can expect and answer your questions. Your attorney should get back to you in a timely manner and keep you updated as your case progresses. He or she will help you obtain, preserve and document evidence, complete paperwork, put together your case file and provide you with an truthful assessment of potential outcomes. Your lawyer will serve as an honest and effective representative for you, championing your rights and striving to help you secure fair and full compensation for all your losses. Your attorney will also help right any wrong that was done and hold the negligent parties or wrongdoers accountable.

  • How much does it cost to hire an attorney?

    Our law firm works on a contingency fee, which means that if we do not win, we do not get paid. We do not charge upfront costs or fees. This means that we will advance all necessary costs of your case and protect you from repaying those advances if your case is not successful. Our fee is in line with other top-quality lawyers who handle serious personal injury matters. Our guarantee not only saves clients hundreds of thousands of dollars, but also gives them the peace of mind they deserve during a difficult period of their lives.

  • How are the expenses of my case paid?

    As a case progresses, we need to advance costs to hire experts, conduct discovery and prepare for trial. We do advance all these costs and that is spelled out in our retainer agreement. The client is responsible for reimbursing the costs when the case settles. However, if we don't recover money for you, you will owe nothing.

  • How much is my case worth?

    Each case is unique in terms of facts and circumstances. It is impossible to gauge the value of a claim at a glance. In serious injury cases, the recovery depends on the amount of insurance coverage available, the nature, extent and duration of your injuries, and the assessment of liability. In most cases, injured victims can seek compensation for damages including:

    • Medical expenses including past bills and future expenses relating to the accident. This could also include mileage to and from the doctor's office or hospital.
    • Loss of income due to workdays missed.
    • Permanent injuries that may lead to loss of employment, livelihood or life's enjoyment.
    • Cost of long-term treatment and care, which is necessary in catastrophic injury cases.
    • Past and future pain, suffering and emotional distress.
  • Why does it take so long to file a claim?

    We cannot file your claim until after the doctors have given us reports stating exactly what your medical condition is and what they expect it to be in the future. Often, doctors are slow in making these reports. We request clients to contact their doctors to help speed up this process. If we try to settle your case before your medical condition is stabilized, you may lose money that you may be entitled to for a condition that unexpectedly arose or did not surface until after your case was settled.

    It is important that your case is not settled until all damages have been assessed and all investigations to determine liability have been completed. It generally takes several months to gather such information. If the case goes to trial, it could even take several years. You have our promise that we will work as hard and as quickly as possible to settle your case in a timely and effective manner.

  • Who can I talk to about my case?

    It is crucial that you not discuss your accident or case details with anyone except your attorney and your doctors. If your insurance company wants to discuss your case before they pay your medical bills, please do refer them to your attorney. Remember that any necessary information from employers, schools or other persons or entities will be obtained by Bisnar Chase Personal Injury Attorneys. Never discuss your case with anyone until you check with your attorney first.

  • Can a claim be filed against the Government?

    Any injury claim that involves the government is subject to special laws. Regardless of whether the governmental entity involved in the federal government, the state, a city or county, a Notice of Claim must be filed with the appropriate governmental agency soon after the injury. Under California Government Code 911.2, any personal injury claim against a governmental agency must be filed within 180 days of the incident or injury. If you believe that the government may be involved in your case, please notify us immediately.

  • What happens when I hire a lawyer?

    When you schedule your initial, free consultation with Bisnar Chase Personal Injury Attorneys, we will gather general information about your case. We will provide you with clear and precise guidance regarding what you should and should not do. Then, you will be asked to sign certain authorization forms to allow us to obtain your medical records and other pertinent information. Bisnar Chase will contact the person who was responsible for your injury and/or the insurance company, and notify the parties that you have retained us as your attorneys. We will also contact all of the doctors and hospitals involved in your care to obtain your medial chart and billing information.

  • What happens when a lawsuit is filed?

    Before filing a lawsuit, our personal injury attorneys will obtain your permission. We will also explain to you why we believe a lawsuit should be filed. The decision to file a lawsuit should be made by your attorney, but with your input. Filing a lawsuit may be necessary to obtain just compensation for your injuries and losses. A settlement is always possible, even after the lawsuit is filed. In our experience, only a very small percentage of cases make it to trial. A majority of personal injury cases are settled before or even during a trial.

  • What happens when my case goes to trial?

    The following are the steps necessary to bring the case to trial:


    Pleadings are the documents parties file in court that form the basis of a lawsuit. A lawsuit is filed against an opposing party by filing a document in court known as a complaint or petition. The person who brings the action is the plaintiff. The person against whom the action is brought is the defendant. The petition is a statement of facts alleging the names of the parties and alleging why the conduct of the defendant entitles the plaintiff to recover damages.


    Once the plaintiff's petition is filed, a "summons" is issued to be served on the defendant by an officer of the court, usually a Deputy Sheriff or process server, informing the defendant that suit has been filed and that a response must be made within a given period of time or a judgment will be taken against him. The response filed by the defendant is called an "answer," which is prepared by the attorney for the defendant. Alternatively, if a defense attorney feels there is a fatal flaw with the lawsuit, a motion to dismiss the complaint or to strike portions of the complaint may be filed.


    Once an action is filed, both sides have a right to "discover" facts concerning the opposing party's case. This stage is known as "discovery." Normal discovery proceedings include written interrogatories, depositions, production of records, and sometimes, medical examinations. Each side may serve written questions on the opposing party, called "interrogatories". You are required to answer these questions within a prescribed period of time, in writing and under oath. We will serve interrogatories on the defendant in your behalf, and the defendant will serve interrogatories on you, which you must answer. Bisnar | Chase Personal Injury Attorneys will assist you in preparing your answers.

    Depositions are used to learn as much as possible about the other side's claim or defenses. A deposition collects information, under oath, that is transcribed in a statement, which may be used by either side in a lawsuit. It has the same effect as testifying under oath. Those present are the parties concerned, their lawyers, sometimes an additional witness or two, and a court reporter, who records the questions and answers. The lawyers normally agree in advance where the deposition will be held. It is usually in the office of one of the lawyers. You are required by law to give a deposition. Prior to the deposition, Bisnar | Chase will go over the facts of the case with you and answer any questions you might have.

  • What is Mediation?

    Sometimes, the parties involved may submit the dispute to "mediation." This is a process where the parties meet with an independent third person, typically an experienced lawyer or a retired judge, who helps the parties to arrive at a settlement. The results of mediation are not binding. This is informal and less costly than a trial. If that is one of the options in your case, your lawyer will discuss it with you.

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The BISNAR | CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “I went to law school knowing I wanted to be a personal injury attorney. I wanted my life’s work to have a positive impact on other people’s lives.”

    Brian Chase

    on what made him want to become a personal injury attorney

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “Everybody either drives in a car or rides in a car, so when I do the auto defect cases I really feel like I’m making the world safer by making vehicles safer.”

    Brian Chase

    on why he focuses on auto defect cases

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “Corporate greed is a reality in our world and I see it time and time again. Especially, with the auto defect cases we focus on.”

    Brian Chase

    on corporate greed and how it affects the consumer

  • “You are dealing with people who are seriously injured or have lost a family member...Compassion is understanding someone else’s situation.”

    John Bisnar

    on the role compassion plays in his profession

Bisnar Chase Personal Injury Attorneys
1301 Dove St #120
Newport Beach, CA 92660

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Copyright & Disclaimer

Disclaimer: The legal information presented at this site should not be construed to be formal legal advice, nor the formation of an attorney-client relationship. Any results set forth here were dependent on the facts of that case and the results will differ from case to case.

Bisnar Chase serves all of California. In addition, we represent clients in other states through our associations with local law firms. Through the local firm, we will be admitted to practice law in their state, pro hac vice, meaning "for this particular occasion." When in our client's interest, we employ the local law firm (at no additional cost to our client) to assist us with routine court appearances and discovery proceedings to more efficiently pursue our client's cause.

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Location: 1301 Dove St. #120, Newport Beach, CA 92660 - Tel: (949) 203-3814

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