En Español

Is The Insurance Adjuster On My Side?

Dealing with an insurance adjuster is one of the many dangerous obstacles that you have to deal with if you incur a personal injury as a victim of a car accident. The best way to deal with an adjuster is to consult with someone who is on your side: a California personal injury lawyer. The insurance adjuster is not your friend. The insurance adjuster does not work for you. The insurance adjuster gets paid, promoted, and bonuses by saving money for the insurance company, not you.

Insurance Adjusters Prevent You From Getting What You Deserve on Your Accident Injury Claim

Remember, insurance companies are for profit organizations whose sole purpose is to make as much money as possible for their shareholders. Every dollar that an insurance company saves by holding back on your claim is a full dollar profit for the insurance company. Therefore, as an employee of the insurance company, the adjuster's primary responsibility is to make money for his company by holding back every last penny that he/she possibly can from your claim. No matter what they say or how nice they seem, adjusters do not care about fairness or you getting your due or who is really liable.

In fact, insurance adjusters are thoroughly trained and provided with specific directions to do anything and everything within their means to hold back every last penny from your personal injury claim. Additionally they are taught a whole bag of tricks and maneuvers to help them perform their task as well as they possibly can. The "nice guy" act is simply one of the tricks to make them seem friendly and trustworthy so that they can get you to divulge as much information as possible out of you. All the information they get from you can be used against you during your settlement. Among other things, my book The Seven Mistakes That Can Wreck Your Personal Injury Claim provides many such examples of insurance adjusters and their bag of tricks in action.

Do Not Divulge Information Without Consulting With a Personal Injury Lawyer

Some other tricks that insurance adjusters employ include recording your statement, which they can later use out of context. Or you may say something that may not even mean anything to you at the time, but adjusters can twist it around and use it against you. You should refrain from permitting recordings of your statements unless you have consulted with your California accident lawyer. You should also refrain from granting access to your past records without consulting with an attorney. Once insurance companies have access, they will go to unbelievable lengths in order to dig up every possible piece of information to try to disqualify a person from getting their due in claims.

Studies by insurance companies show that personal injury parties that employ the services of a California car accident lawyer receive much more in settlement than those who do not (even after the legal fees have been paid). Of course that makes sense because it is hard for the average person to be prepared to face an adjuster who makes a living advocating for the insurance company. Since the insurance company has someone heavily trained in the matter fighting for them, you would be wise to do the same. So in the unfortunate event that you are faced with having to deal with an insurance adjustor, please do yourself a favor by consulting a car accident attorney who has your best interests in mind.

For more information on how to deal with an insurance adjuster or how handle your own car accident claim, please visit our "Do It Yourself Car Accident Claim" page.

Related: Preserving evidence in your personal injury claim


Share this:

See All Ratings And Awards

The BISNAR | CHASE Difference

  • “I was in a serious auto accident when I was in law school. I had to hire a personal injury attorney and had a really bad experience.”

    John Bisnar

    on what made him want to become a personal injury attorney

  • “I went to law school knowing I wanted to be a personal injury attorney. I wanted my life’s work to have a positive impact on other people’s lives.”

    Brian Chase

    on what made him want to become a personal injury attorney

  • “Whatever the philosphy of the management is, is going to be carried through by the employees and it’s going to reflect on the experience the clients have.”

    John Bisnar

    on his philosophy on running a law firm

  • “Everybody either drives in a car or rides in a car, so when I do the auto defect cases I really feel like I’m making the world safer by making vehicles safer.”

    Brian Chase

    on why he focuses on auto defect cases

  • “The first thing we want to do with our clients is to relieve the stress. Make them feel comfortable. Treat them as an honored guest.”

    John Bisnar

    on how he would define superior client representation

  • “Corporate greed is a reality in our world and I see it time and time again. Especially, with the auto defect cases we focus on.”

    Brian Chase

    on corporate greed and how it affects the consumer

  • “You are dealing with people who are seriously injured or have lost a family member...Compassion is understanding someone else’s situation.”

    John Bisnar

    on the role compassion plays in his profession

  • “There are many, many defects in vehicles that can lead to life or death that could be fixed with a mere $40-$50 [on the assembly line].”

    Brian Chase

    on the shocking facts about the vehicles we drive

  • “...if [manufacturers] build a dangerous product and someone is seriously injured from that, some personal inury lawyer is going to call them on the carpet about it.”

    John Bisnar

    on how Bisnar | Chase has helped make the world a better place

  • “I’m convinced, because of all the lawsuits...the auto industry finally found out it was cheaper to fix the problem than to keep paying in the litigation.”

    Brian Chase

    on making the world a safer place

  • “I bring in the best employees that I can and I want them to have a workplace that is condusive to them doing their best work.”

    John Bisnar

    on the work environment created at Bisnar | Chase

  • “When you have a client come in that’s in a wheelchair...or you meet a wife who has lost their husband or they’ve lost their child, it’s diffucult not to get emotionally involved.”

    Brian Chase

    on the biggest challenges he faces as a personal injury lawyer

  • “...it is part of our civic responsibility and it is our great fortune to be in a position to be able to help support our community...”

    John Bisnar

    on the importance of giving back to the community

  • “My motivation of going to law school to have my life’s work help other people...when I see that come to fruition, I’m very pleased and very happy with that.”

    Brian Chase

    on the accomplishments he is most proud of

  • “Seeing the growth of my employees, seeing them mature professionally, personally, and grow into the great professionals they have become is tremendous.”

    John Bisnar

    on the greatest satisfaction derived from his work

  • “I was always jealous of doctors. They get to save lives and they get to heal. I don’t get to do that but I get to have a very big impact on another person’s life...”

    Brian Chase

    on the greatest satisfaction derived from his work

  • “There’s going to people that you meet, that you can mentor...You can make a difference in their lives, you can make a difference in their client’s lives.”

    John Bisnar

    on mentoring young attorneys

  • “I’m the president-elect this year and I’ll be the president next year of the Consumer Advocate Attorneys of California and I find that to be a rewarding thing...”

    Brian Chase

    on being an advocate for the people of California

  • “The Lakers have always been a winning organization, a class organization. I’ve used the Lakers as kind of a model for how to run my practice as well.”

    John Bisnar

    on his passions in life

  • “We try to figure out how we can help [our clients] get through what they’re going through emotionally. Because just getting them compensated is only part of the job.”

    Brian Chase

    on the role compassion plays in his profession

Bisnar | Chase • 1301 Dove St #120
Newport Beach, CA 92660
local: (949) 203-3814
Get Directions

California Personal Injury Blog

Ignition Flaw Leads to Chrysler’s Recall Of Jeep SUVs

Automaker Chrysler is recalling hundreds of thousands of older-model Jeep SUVs to fix an ignition-related stalling problem similar to the deadly flaw that has plagued General Motors vehicles this year

read article

Chrysler Says It Will Fix Recalled Jeeps Sooner

Chrysler is telling government safety regulators that they may be able to add trailer hitches to fix an issue that led to the recall of over 1.5 million Jeep SUVs.

read article

BMW Recalls 1.6 Million 3-Series Cars For Airbag Defects

BMW is recalling 1.6 million 3-Series cars due to airbag defects as a precaution based on problems other automakers using the same airbag systems are reporting.

read article

Connect

Copyright & Disclaimer

Disclaimer: The legal information presented at this site should not be construed to be formal legal advice, nor the formation of an attorney-client relationship. Any results set forth here were dependent on the facts of that case and the results will differ from case to case.

Bisnar | Chase serves all of California. In addition, we represent clients in other states through our associations with local law firms. Through the local firm, we will be admitted to practice law in their state, pro hac vice, meaning "for this particular occasion." When in our client's interest, we employ the local law firm (at no additional cost to our client) to assist us with routine court appearances and discovery proceedings to more efficiently pursue our client's cause.

Copyright © 1999- Bisnar | Chase Personal Injury Attorneys, LLP - All rights reserved. Location: 1301 Dove St. #120, Newport Beach, CA 92660 Tel: 949-203-3814

SLS Consulting